Every item is carefully checked before it is shipped, but if your item is damaged or defective please contact us as soon as possible so we can arrange for a new one to be sent to you.

Unfortunately there are no refunds unless the item is faulty.

Items are sent by Royal Mail Tracked 48. A signature is required on delivery. If you would like to be notified when your item will be delivered or make alternative delivery arrangements please provide an email address or mobile number.