T&Cs
Please read the following T&Cs carefully before booking. If you have any questions about anything ​​​set out below please email info@marinahuxleypilates.com. By booking you will be deemed to have read and understood these T&Cs.
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Classes are run in terms of between 4 and 8 weeks. Payment for the full term is required in advance, to confirm your place in the class.
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There are no refunds for missed classes and missed classes may not be carried over to the next term.
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Regular clients may attend on a drop-in basis (at the relevant drop-in rate) if they are likely to miss several classes in a term (eg. due to pre-arranged holiday), but only subject to availability. Drop-in classes must be booked no more than 1 week in advance and are not guaranteed.
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Drop-in classes are only offered to regular clients on an occasional basis and not on an ongoing basis. I am unfortunately unable to sustain regular classes based on drop-in attendance.
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Booking in advance is essential as class numbers are limited and classes can fill up quickly. Your place is only confirmed when payment has been received. It is not possible to hold places without payment, even for regular attendees.
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Notice of new term dates and payment information is sent out by email so please ensure that you notify us if your details change, and remember to check your junk mail as emails sometimes end up there. In the event that a class has to be cancelled or the time altered, you will be notified by email and notice will also be posted on the Marina Huxley Pilates social media platforms (Instagram and Facebook).
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Payment for private 1:1 or 2:1 sessions is required in advance, by bank transfer. A minimum of 48 hours’ notice is required to cancel or change any booked session, to avoid being charged in full.​​​​
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If you miss a class you are welcome to attend another suitable class as a “catch up class”, provided there is space. Catch up classes must be pre-arranged and it is not possible to just turn up.
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If you are going to miss a class please provide a minimum of 24 hours’ notice in order to qualify for a catch up class. Any less than 24 hours’ notice will only be considered in exceptional circumstances.
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Please let us know by email only (info@marinahuxleypilates.com). Please do not send SMS, Instagram DMs or Facebook messages as I don't check these as often so can't guarantee I'll see your message in time.
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Catch up classes may not be booked more than 1 week in advance.
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You must have booked and paid for a full term of classes in order to be able to book a catch up class. A catch up class is an extra class, taken on top of your regular booked class.
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In your email please state the date and time of your missed class and the date and time of the class you wish to attend.
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It is preferred that catch up classes are taken within the same term. If this is not possible you may carry your catch up class over to the next term, but after this the class will be lost.
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If you fail to attend your booked catch up class without giving a minimum of 24 hours’ notice, you forfeit the class.
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Catch up classes are not guaranteed but every effort will be made to accommodate you.